What should I ask when signing up for a new storage unit?
Mega Storage
April 24th, 2025
Top Questions to Ask Before Renting a Storage Unit
Renting a self-storage unit is a smart and convenient way to make more space at home, keep things safe during a move, or stay organized when running a business. But before you sign a rental agreement, a few key questions can save you time, money, and heartache down the road. Before you enter into a rental agreement, here are some of the questions you should be asking as you plan for your storage needs.
What size unit do I really need?
Not all storage units are created equal—and neither are your storage needs. If you rent too small, you’ll run out of room fast. The more organized you are, the more you’ll be able to take advantage of space. If you rent too big of a unit, you’ll find yourself paying for space that goes unused. Ask the facility for a sizing guide or for recommendations on what is typically stored in different sized units. A little planning can go a long way in getting the most out of your self-storage unit.
What kind of security is in place at the facility?
Peace of mind is important. Ask about security cameras, unit lock types, lighting, and staff presence on the grounds. How often are staff members on the property? Most facilities will list this information directly on their websites because of how much of a priority security is when storing. Your belongings deserve to be protected, and a well-secured facility means you can rest easy knowing your items are safe. Go one step further. Ask if the facility has ever had a break-in and what was done about it. How this question is answered will tell you everything you need to know about their security priorities.
Are there any hidden fees or access restrictions?
Don’t forget to read the fine print. Ask right up front about move-in fees, insurance requirements, monthly rate increases, and whether you’ll have 24/7 access. If you’re storing items at a facility with certain access hours, you should know them up front. Being able to access your items when you need them is important. If your facility only provides access until a certain hour of the night, you may want to find a facility that can accommodate your hours and schedule. It’s also good to clarify if there’s a minimum rental period or cancellation policy so there are no surprises if you end your contract early.
Is climate control necessary for what I’m storing?
If you’re storing wooden furniture, electronics, artwork, or important documents, it’s important to think about the effect temperature and humidity can have on your items. A good recommendation is not to store items in cardboard boxes when climate control isn’t an option. Cardboard can absorb humidity which can lead to damage in the long run. Instead, use plastic totes with appropriate coverings for items you wish to keep safe and dry. You can also ask the facility for recommendations for storing specific items. They will be happy to help you make the best choice for how to store and keep your belongings safe in areas with varying weather conditions.
What is the facility’s policy on insurance and liability?
Many storage facilities require tenants to have insurance coverage for their items - but will that insurance give you the coverage you need if you end up needing it? Ask your insurance company if your homeowners or renters insurance extends to items in a storage facility. Some facilities will offer insurance plans. If they don’t, most will be able to recommend an insurance provider who they trust.
Ready to Rent?
Mega Storage in Holden, Maine has:
Easy Online Sign-Up
Facility Wide Security Cameras
24/7 Drive-Up Access
A Dedicated Facility Manager
Online Bill Pay
Choosing the right storage unit starts with the right questions. At Mega Storage in Holden, we’re committed to making your experience simple, secure, and stress-free. Whether you’re storing household goods, business supplies, or seasonal items, we’re here to help every step of the way. Contact us today to reserve your space or ask us about your needs—we love a good question!